Shipping Delivery Tracking

  1. Cargo and Shipment Assurance
    All orders made from osbbiyolojik.com are packed securely and confidentially. The courier or cargo company that makes the shipment does not know the content of the products. Necessary information is written on the box of the products.
  2. Delivery
    If orders are received outside of working hours, the shipment takes place in the first 3 (three) working days following the order. After the necessary payment transactions of the products are completed by you, the delivery is made to you.
  3. Privacy
    If you cannot receive your cargo, your order will be delivered back to us after approximately 1 (one) week.
  4. Payment and Delivery
    Shipment of cargo in the Payment and Delivery Stage; It takes great care to ensure that all products purchased from osbbiyolojik.com reach you in the fastest and safest way. For this reason, we work with 'Sürat Cargo' , one of Turkey's leading cargo companies, in order to offer you the best service.
  5. Shipment Fee
    During shipment pricing, you will be shown the shipping fee information depending on the product ordered automatically by the system and the region you are in.
    Shipping Cost; It is free of charge and will be delivered to you by our contracted cargo company "FIRMA Cargo". Cargo Fee at the delivery stage Cargo fee will not be charged for all your purchases from osbbiyolojk.com . This application is valid only within Turkey and will be invalidated for products sent outside of Turkey and to the TRNC, and will be priced according to the overseas pricing tariff from the customer, for this pricing, the customer will be contacted and informed.
  6. Cargo Delivery Time and Considerations
    Orders placed before 15:00 during the Pay and Delivery Process are shipped on the same day. In case of any problems related to the delivery of your order, our co-workers in the relevant department will contact you. During the delivery of your orders from the cargo, we kindly ask you to check your products and receive them. If your products are damaged, make a report to the cargo personnel during delivery. OSB BIOLOGICAL is not responsible for any damage that occurs during shipment.
  7. Payments System
    Payment and Delivery System On our website;
    -Payment by Credit Card,
    - Wire Payment Options are Available.
    *Credit Card Payment option is realized through our website system under the guarantee of secure payment systems.
    *Payment option is made within the business day following the delivery of the orders selected as money order, the receipt and approval of the amount by osbbiological.